At Asora Luxury Real Estate, we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, process, store, and protect your data when you interact with our services, our team, or our website. By engaging with Asora Luxury Real Estate, you agree to the practices described below.
1. Information We Collect
We collect and store information you voluntarily provide to us as well as information that is automatically generated when you use our website or digital platforms. This may include:
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Personal Identification Data: Full name, nationality, date of birth, and government-issued identification (when required by law).
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Contact Information: Email address, phone number, and mailing address.
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Property Preferences & Requirements: Information about your buying, selling, or investment interests.
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Transaction-Related Information: Documents, agreements, and records necessary for property transactions.
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Digital Interactions: IP address, browser type, device information, and website usage data collected through cookies or similar technologies.
2. How We Use Your Information
Your information is handled digitally and processed only for legitimate business purposes, including but not limited to:
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Facilitating property sales, purchases, rentals, and investments.
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Responding to inquiries and providing personalized recommendations.
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Sending you updates about property listings, offers, or market insights (only if you opt-in).
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Verifying your identity and fulfilling regulatory requirements.
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Enhancing and improving our website, digital tools, and customer experience.
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Maintaining internal records, reports, and compliance documentation.
3. Data Protection & Security
We take the confidentiality and security of your information seriously. All data is stored in secure digital systems protected by advanced encryption, firewalls, and restricted access protocols.
We guarantee that:
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Your data will never be sold, rented, or shared with any third party for marketing or commercial gain.
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Data is only disclosed where legally required, such as in compliance with government regulations or court orders.
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Access to your personal information is strictly limited to authorized Asora personnel and trusted service providers bound by confidentiality agreements.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Enhance browsing experience and website functionality.
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Analyze site traffic and improve user experience.
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Remember user preferences for seamless navigation.
Cookies do not collect personally identifiable information unless you explicitly provide it. You may choose to disable cookies through your browser settings, although this may limit certain functionalities of our website.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once retention is no longer required, your data will be securely deleted or anonymized.
6. Your Rights
You have the following rights under applicable data protection laws:
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Access & Portability: Request a copy of the data we hold about you.
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Correction: Request updates or corrections to your personal details.
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Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
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Restriction & Objection: Limit or object to how we process your information.
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Withdrawal of Consent: Opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us directly.
7. Third-Party Services
While Asora Luxury Real Estate does not sell or share your personal data with third parties, certain trusted service providers (such as website hosting, email systems, or payment processors) may have limited access to your information to perform services on our behalf. These providers are contractually obligated to maintain confidentiality and comply with strict data protection standards.
8. International Data Transfers
If you access our services from outside the United Arab Emirates, please note that your information may be transferred and stored in secure servers located within the UAE or internationally. In all cases, appropriate safeguards are in place to protect your information.
9. Updates to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. The updated version will always be posted on our website with the revised “Effective Date.” We encourage you to review this page regularly to stay informed.
